Unfortunately, difficult people are everywhere and work is one of the places you are likely to encounter them. Tension, rage, violence and negative behavior exist in all aspects of our daily life and abnormal behavior has become the norm in today’s society.
In as much as we receive negative energy we need to see on how we can control ourselves.
Here are the simple ways to deal with difficult people.
Keep Your Cool
What is in your power to control at all times is your frame of mind. Your inner calm and contentment is more important than losing your temper. Remember that you have better things to do with your time and energy than to be embroiled in a heated argument.
Even as draining as an argument is, you can recover your energy. But you will never get back the time you spend in an argument with difficult people.
Think Before You React
Before you react, before you formulate a response, think about these things: Difficult people will only bother you to the degree you allow them. As someone has said, “Nobody can ever upset you without your permission.” If you react to someone who has learned to push your buttons, you can trigger an avalanche of emotions and witness the landslide of your own character.
Remember, “Pride goes before destruction, and a haughty spirit before a fall.” (Proverbs 16:18)
Don’t Take It Personally
At all times, we are either presenting or perceiving. Usually, someone’s outward expression or reaction is really a reflection of some inner conflict within them. They mistakenly project it, however, onto someone else. You see, the trouble is within difficult people, so there is no need to take it personally. It is of greater help to understand, from the standpoint of compassionate awareness.
Remember, too, you don’t know what is going on in the other person’s life. They may be dealing with hardships you know nothing about.
Is it possible that you have offended the other person, even unintentionally? Their feelings may be causing them to react negatively to you. If you find this to be true, waste no time in offering a sincere apology.
Resolving a matter in a timely matter removes the buildup of animosity and bitter feelings. If this is not the case, know that you are in the clear. Have you said something that may have been taken out of context?